| Full Service Option | Innovative Option | Economy Option | Service Description | |
|---|---|---|---|---|
| Clerical I | • |
• |
Mail all medical bills to our office, our clerical staff identifies and groups the bills according to your preference. | |
| Auditor | • |
• |
• |
Your account auditors will review every bill and reprice it accordingly. |
| Check Printing | • |
Your account's Financial Specialists will print checks, match every check to every bill and audit for accuracy and appropriateness. | ||
| Check Mailing | • |
Once audited, our staff will mail the EOB and payment in whatever type envelope you prefer. | ||
| Customer Service | • |
Our trained customer service team will receive and answer all telephone inquiries from medical providers. | ||
| Appeal Defense | • |
We will prepare a defense and represent you at all Medical Dispute Resolution conferences. | ||
| Clerical II | • |
• |
Our clerical staff prints and matches the EOR to every bill. We return the bills and EORs to your office. |